Policies

Privacy Policy

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its 'IP address,' and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes.

We are committed to providing accurate information on any and all activity providers in all jurisdictions. Information is gathered regularly directly from public databases including web sources and we endeavour to ensure our listings are as accurate and as detailed as possible. Where inaccuracies are identified by us or brought to our attention we will investigate and rectify as soon as possible.

We are dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use cookies to allow you to login to your account and access other secure parts of the site. Cookies sent to your computer from us only last while you're browsing our website. We do not store persistent cookies on your computer.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its 'IP address,' and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes.

Security Policy

When purchasing from us your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre //email//

Delivery Policies

All bookings are usually confirmed within 6 hours Monday - Friday 8am - 5pm, Saturday and Sunday 8am - 1pm. Confirmation of all orders and reservations is subject to fraud and availability checks.

Confirmation of your reservation will be made by email to the email address you supplied unless you have requested postal confirmation. Postal confirmations are sent by regular economy mail. Gift vouchers will be delivered by the method chosen at the time of purchase being email or express delivery. The charge for express delivery are itemised at the point of purchase.

Have a Question?

Do you have a question that hasn't been answered? Not to worry, you can either call us on 0844 745 5000 or input your name, email and question below and one of our advisors will be intouch to answer your question.